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Email to Mrs Snowden received 2nd March 2020


My daughter attended a pre-school before starting at Western House and I was a little anxious about her starting a school where she didn’t know any of the other children. From the initial home visit all my concerns disappeared. The teacher was so friendly and really listened to myself and my daughter and made us both feel so at ease.


All the teachers, parents and children have been so friendly and welcoming. Both academically and socially my daughter has made huge strides and I am so glad that I made the right choice in choosing Western House.


xxxxx, parent of xxxxx in Reception Tigger


Email to Mrs Snowden received 2nd March 2020


Dear Mrs Snowden ,

I just wanted to share some great success with yourself and congratulate you on your new play ground, “I want to play in this playground too“!! My children love the new playground and feel very privileged and lucky!
You  may remember me 2 years ago, off chance I visited your school as we were looking around at different nurseries  as my children were in a nursery in Buckhamshire and I wanted them locally . I was greeted by your reception team who then made me an appointment instantly without hesitation to visit your school nursery.
I then came in to visit and the first member of staff I saw was yourself ,you instantly engaged one of my children  (xxxxxxx) who  was with me  at the time .I felt at ease as a parent and reassured that  the leader of the school has “ children “ at her heart.
 We were shown around and both myself and xxxxxxx were impressed. Miss Savage and her team made us feel very welcome and were  very helpful. We were given an instant start date as there were spaces in your nursery . My twins started with your nursery quickly within one week without any problems . Both myself and my husband were so impressed with how professionally everything was handled from reception to nursery.  The team at nursery were fantastic at the transition between the old nursery to this new one, they supported the twins into settling in quickly and the process was smooth.
We then had to make a decision as to which school the twins will go to  , I did not realise this was such a difficult task ! My husband was thinking of choosing a different school , however my instinct told me this was the right one for them. We choose Western House Academy as our first choice , and we got accepted . This September xxxxxxx and xxxxxxx started your school , your Reception supported them very much so in settling in. Being twins they found the change of being in separate classes challenging, however with Mrs McLaughlin , Miss Reid , Miss Edwards support they are finally settled down into their classes beautifully .  They love Western House Academy.
Thank you to everyone for your continued help and support . A big Thank you to yourself too for engaging us in the first instance . Please continue to support them through their and of course every parents journey  together as a community .

Best Regards ,

xxxxxxx xxxxxxx

Email to School Office received 6th November 2019


Fantastic letter [from Mrs Snowden 6/11/19] and swift action taken by the school in what was quite a horrific incident. Thank you for addressing the children today.



xxxxxxxx (parent of Year 6 child)