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Email received from a parent 12.11.2021


Good afternoon Mrs Snowden
I hope you are keeping well.
I would like to thank your wonderful staff who have been fantastic with xxxx, understanding and keeping xxx safe and reassured at all times.
As xxx anxiety is peaking, we have all noticed the change in xxx, and your staff members have been so lovely, and very very compassionate with both myself and with xxxx.
My husband and I appreciate all the help we have received. I was very pleased to have had a call from Ms. Gregory this week when xxxx returned to school on Wednesday, she has kept me informed at all times, and was very happy to have been asked where xxxx would like to enter the school that particular morning. I felt very reassured when I had a call from her updating me on how xxxx was that morning, and a further call on Thursday just to say how he was getting on.
I admire all your staff for their efforts, not just in teaching but on the well being of all their pupils. It makes parents feel assured their children are being kept safe.

Please can I personally thank Mrs Kearney, Miss Hocking, Ms Gregory and Mr Brennan for their continued support not just to xxxx but to me too.
Thank you to all the staff at Western House Academy.

Parent of a Key Stage 2 pupil

Email received via WHA office email 24th September 2021


I have just read an email sent to parents that Mrs Snowden is sadly unwell with COVID.  Our whole family family would like to wish Mrs Snowden a speedy recovery.  We sincerely hope she would not be affected by this nasty virus.  My daughter always says what a kind and children friendly headteacher Mrs Snowden is.


From the family of a Year 5 child